PRIVACY POLICY
Last Updated: December 1, 2025
This Privacy Policy describes how CrownThrive, LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, protects, and discloses Your information when You use the BrandCards website, platform, NFC products, QR features, WhatsApp Store functionality, or any Service connected to BrandCards.
By using the Service, You agree to the collection and use of information as described in this Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined in this section. These definitions apply regardless of singular or plural use.
Definitions
Account – The profile You create to use the Service.
Company – CrownThrive, LLC, operator of BrandCards.
Device – Any device capable of accessing the Service (mobile phone, tablet, computer).
Personal Data – Information that identifies or can identify You.
Service – The BrandCards digital identity platform and any connected tools.
Usage Data – Information collected automatically during Service use.
2. Collecting and Using Your Personal Data
2.1 Types of Data Collected
Personal Data
While using the Service, We may request certain information used to identify or contact You.
This may include:
• Name
• Email address
• Phone number
• Social media links
• Business details
• Custom domain information
• Payment information (processed by
Stripe or PayPal; We do not store full payment data)
• Shipping information for NFC cards
• Any information You voluntarily upload to Your BrandCard
Usage Data
Usage Data is automatically collected when You interact with the Service.
This may include:
• IP address
• Browser type and version
• Device type and OS
• Pages visited and time spent
• Referring links
• Click behavior
• QR scan data
• NFC tap activity
• Diagnostic and crash data
Mobile Device Data
When accessing via mobile device, We may collect:
• Device model
• Operating system version
• Mobile browser type
• Unique device identifiers
• Mobile network information
3. Tracking Technologies and Cookies
We use cookies, beacons, scripts, and similar technologies to:
• maintain user sessions
• store preferences
• analyze usage
• enhance performance
• improve security
• support marketing and analytics
Cookies may be session-based (deleted when You close Your browser) or persistent (stored until manually removed).
Users may disable cookies via browser settings, but some features may not function properly.
4. How We Use Your Personal Data
We use Personal Data to provide, improve, and secure the Service.
Purposes include:
• Creating and maintaining Your Account
• Allowing You to build and share Your BrandCard
• Providing customer support
• Processing payments and subscriptions
• Fulfilling and shipping NFC orders
• Enhancing user experience and platform performance
• Communicating updates, offers, or important notices
• Generating analytics and usage insights
• Enforcing Terms and preventing misuse
• Supporting sustainability and impact reporting (EcoDrive and Stripe Climate)
5. Sharing Your Personal Data
We may share Your information in the following situations:
5.1 Service Providers
With trusted providers such as:
• Stripe and PayPal (payments)
• Mailing providers
• Hosting and cloud infrastructure partners
• Analytics tools
• NFC printing partners
• EcoDrive and Stripe Climate impact tracking
5.2 Business Transfers
In mergers, acquisitions, or asset sales, Personal Data may transfer as a business asset.
5.3 Legal Requirements
We may disclose Personal Data to comply with:
• legal obligations
• government or regulatory requests
• court orders
• prevention of fraud or misuse
• user safety emergencies
6. Data Retention
We retain Personal Data only as long as necessary for:
• operating the Service
• fulfilling legal obligations
• resolving disputes
• enforcing agreements
Usage Data is retained for shorter periods unless required for security, improvement, or compliance.
7. International Data Transfers
Your information may be processed outside Your country or jurisdiction. By submitting data, You consent to these transfers.
We take reasonable steps to ensure Your data is protected, including:
• secure servers
• encryption where applicable
• GDPR-compliant safeguards
• privacy-first infrastructure
8. Security of Your Data
We implement modern security measures but cannot guarantee absolute security due to the nature of the internet.
Users are responsible for:
• safeguarding login credentials
• controlling public content visibility
• reviewing permissions and uploaded data
9. Children’s Privacy
BrandCards is not intended for anyone under age 13.
We do not knowingly collect data from children under 13.
Parents who believe a child provided Personal Data should contact Us immediately so We can remove it.
10. Links to Other Websites
The Service may contain links to external websites or platforms We do not operate.
We are not responsible for:
• content
• privacy practices
• data handling
• security
You should review the privacy policies of every external site You visit.
11. Sustainability and Environmental Impact Data
We may collect or display impact-related data relating to:
• EcoDrive initiatives (tree planting, kelp restoration, ocean plastic removal, etc.)
• Stripe Climate contributions (carbon removal, Frontier investments, etc.)
This information is used for transparency and sustainability reporting.
Impact data is verified by EcoDrive or Stripe Climate, not by BrandCards internally.
12. Changes to This Privacy Policy
We may update this Policy as needed.
Updates will be posted on this page, and significant changes will be communicated via:
• platform notifications
• dashboard alerts
Use of the Service after changes indicates acceptance of the revised Policy.
13. Contact Us
If You have any questions about this Privacy Policy or Your data rights, You may contact Us at:
CrownThrive, LLC
Email: contact@crownthrive.com
Website: www.brandcards.co
Location: Gretna, Virginia, USA
We will respond to inquiries in accordance with applicable data-protection laws.
COOKIE POLICY
Last Updated: December 1, 2025
This Cookie Policy explains how CrownThrive, LLC (“Company,” “We,” “Us,” or “Our”) uses cookies and similar tracking technologies when You visit or use the BrandCards website, platform, and related services (“Service”).
This Policy works together with Our Privacy Policy.
By using the Service, You agree to the use of cookies and similar technologies as described below.
1. What Are Cookies?
Cookies are small data files placed on Your Device when You visit a website. They help improve functionality, track usage, identify returning users, remember preferences, and support analytics and security.
Cookies may be:
• Session Cookies: deleted when You close Your browser.
• Persistent Cookies: stored on Your Device until they expire or are removed manually.
2. Types of Cookies We Use
We use several categories of cookies to operate and improve the BrandCards platform.
2.1 Essential Cookies
Necessary for the basic operation of the Service. They allow You to:
• log into Your Account
• maintain session continuity
• secure Your connection
• load required platform features
The Service cannot function properly without these cookies.
2.2 Performance and Analytics Cookies
These cookies help Us understand:
• how users navigate the site
• which features are most used
• how long users stay on each page
• QR and NFC engagement patterns
• issues or errors on the platform
We use tools such as internal analytics and may use third-party analytics services.
2.3 Functionality Cookies
Used to remember:
• user preferences
• template selections
• dashboard settings
• language and region
• previously entered profile information
These improve Your experience by keeping BrandCards personalized.
2.4 Advertising and Marketing Cookies (If Applicable)
If BrandCards begins running targeted advertising or promotional campaigns, these cookies may:
• measure ad performance
• personalize marketing
• limit repeat advertising
• track engagement for promotions
Currently, We do not run external ad-tracking scripts, but this section remains in place for future updates.
2.5 Security Cookies
Used to enhance platform security by:
• detecting fraud or unauthorized access
• preventing abuse of login systems
• monitoring suspicious behavior
3. Similar Tracking Technologies
In addition to cookies, We may use:
• web beacons
• pixels
• tags
• scripts
• local storage
• device identifiers
These technologies help analyze trends, secure accounts, and improve functionality.
4. How We Use Cookie Data
Cookie data is used to:
• operate and maintain the Service
• track platform performance
• personalize user experience
• analyze trends and usage
• enhance security
• support sustainability reporting (EcoDrive/Stripe Climate)
• improve features and functionality
• ensure cross-device compatibility
We do not sell Personal Data collected through cookies.
5. How You Can Control Cookies
You can manage or disable cookies through Your browser settings. Most browsers allow You to:
• block all cookies
• block third-party cookies
• delete existing cookies
• set preferences for each website
However, disabling certain cookies may cause some platform features to stop functioning properly.
6. Third-Party Cookies
Some cookies may come from third-party services integrated with BrandCards, including:
• Stripe and PayPal (payment functionality)
• Hosting and cloud providers
• Analytics tools
• Social media embeds
• EcoDrive or Stripe Climate dashboards
Third-party services have their own cookie policies, and We do not control how they operate their tracking technologies.
7. Data Retention
Cookies remain on Your Device for the duration set by the cookie type:
• Session cookies: deleted when browser closes
• Persistent cookies: retained until expiration or manual deletion
Analytics and log data may be stored securely for internal improvement purposes.
8. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in:
• technology
• legal requirements
• platform features
• third-party integrations
Updates will be posted on this page, with the “Last Updated” date revised accordingly.
9. Contact Us
If You have questions about this Cookie Policy or Your privacy rights, You may contact Us at:
CrownThrive, LLC
Email: contact@crownthrive.com
Website: www.brandcards.co
Location: Gretna, Virginia, USA